Delivery Manager

As a Delivery Manager you’ll work closely with our clients to build and implement cloud computing and AI solutions. On a daily basis you’ll be responsible for understanding customer needs, proposing the best solutions and implementing them. You’ll be managing a team to deliver quality fixed projects and iterative value to end users in our business unit focused on cloud computing and AI implementations. 

• Building and maintaining collaborative relationships with key clients
• Monitoring fixed project scope and ensuring effective client communication
• Managing monthly settlements with clients and team members
• Team management – driving professional development, performance reviews, and salary management
• Creating and maintaining a healthy team culture through coaching, facilitating, and protecting the team from distractions
• Managing team certification processes and skills matrix development
• Overseeing project resource allocation and utilization
• Leading recruitment, onboarding, and offboarding processes
• Defining and measuring metrics to track team progress, goals, and areas for improvement
• Working effectively across multiple projects simultaneously, with exceptional context switching abilities
• Formal handling of contracts and clauses that are the basis for cooperation with clients

• More than 4 years of experience in a similar managerial position
• Commercial experience in managing, influencing, and measuring team performance in a global multinational environment
• Experience in managing career paths of project team members from both financial and technological perspectives
• Experience in leading agile teams delivering fixed projects while ensuring quality and addressing issues
• Experience in monitoring and ensuring the margin and profitability of projects 
• Demonstrated ability to efficiently manage multiple projects simultaneously and excel in context switching
• Fluent English and Polish both written and spoken

• Understanding of cloud computing platforms
• Knowledge of AI/ML implementation processes and best practices
• Familiarity with certification processes for cloud platforms
• Strong client relationship management skills
• Experience in leading cloud managed services projects